Planning Advice

General Planning Enquiries

The Planning Services unit provide advice on planning enquiries to guide landowners on whether a planning permit is required for a particular development on their land.

A property address is required for all enquiries, as planning scheme information is site specific and advice can be provided either verbally or in writing.

If you would like a verbal response please call the Planning Services team on 5950 1010.

Written Response

If you would like a written response to your enquiry please complete the general enquiry form below. Prior to lodging your enquiry, it is advised to investigate the planning controls applicable to your property through planning property reports - (

Follow the prompt on the above website and enter the applicable site address.

If the subject site is covered by an overlay your enquiry should include additional information which directly correlates with the requirements of the overlay, these details can be provided in plan or written format.  If you are unsure of the specifics of your proposal or the required information, please call (03) 5950 1010 to discuss with a Planning officer.

In order to get the most accurate advice, it is recommended that you provide the following information:

  • Title, including any restrictive covenants or agreements
  • Relevant plans drawn to scale or with relevant dimensions (site plan, floor plan, elevation plans)
  • A written statement describing the proposal, this may include land use, buildings and works, vegetation removal where relevant.
  • Reference any known previous planning permits for the site

If the above information cannot be provided, a response addressing the specifics of your enquiry may not be able to be provided.

A fee of $114 is required and a response will be provided within 10 business days.

Lodge a general enquiry

Pre-Application Advice

The Planning Services unit has a dedicated pre-lodgement meeting service to provide applicants with an opportunity to discuss their proposal, prior to submitting an application.

For more information on booking an appointment with our Pre-Application planner, click here