Contact Us

Our online payments, live chat, report a problem and ask a question online services are available 24hrs a day as is our 1300 850 600 phone number. 

In a life threatening emergency, please call 000.  

Would you like to...

Report a Problem

Use our simple online reporting facility to create a service request for common issues or download and use the Snap, Send, Solve app.

For urgent problems please call us on 1300 850 600 or 5950 1000.

Ask a Question  

Use our ask a question form to submit your query and receive an email or phone response from the relevant team.

Provide Feedback  

We welcome all your comments and suggestions.

Tell us what you think about the Mornington Peninsula Shire services, our organisation, website or anything else that comes to mind. 

Phone: (03) 5950 1000 or 1300 850 600

Mail:
Mornington Peninsula Shire Private Bag 1000, Rosebud, Victoria, 3939

Email:
Get in touch via email to Customer Service

Social media:
Facebook, Twitter, Instagram, YouTube

Our service centres:

Open from 8.30am – 5pm Monday to Friday (excluding public holidays).

Further information about our customer service: Learn more about Customer Service at the Shire, including our service quality standards and what if things go wrong.

When you have an issue that is not a Council matter, there is further information from the Victoria Law Foundation on Neighbours the law and you.