Contact Us

Our online payments, to report a problem and ask a question online services are available 24hrs a day as is our 1300 850 600 phone number. 

In a life threatening emergency, please call 000.  

Would you like to...

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You may use our simple online reporting facility to create a service request for common issues.

For urgent problems please call us on 1300 850 600 or 5950 1000.

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Use our ask a question form to submit your query and receive an email or phone response from the relevant team.

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We welcome all your comments and suggestions.

Tell us what you think about the Mornington Peninsula Shire services, our organisation, website or anything else that comes to mind. 

Have you tried our Live Chat?  Check for the 'live chat' icon to be connected directly with one of our customer service staff.

(03) 5950 1000 or 1300 850 600

Mornington Peninsula Shire Private Bag 1000, Rosebud, Victoria, 3939

Get in touch via email to Customer Service

Our service centres:

Open from 8.30am – 5pm Monday to Friday (excluding public holidays).


Further information about our customer service: Learn more about Customer Service at the Shire, including our service quality standards and what if things go wrong.

When you have an issue that is not a Council matter, there is further information from the Victoria Law Foundation on Neighbours the law and you.