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You may use our simple online reporting facility to create a service request for common issues.
For urgent problems please call us on 1300 850 600 or 5950 1000.
Use our ask a question form to submit your query and receive an email or phone response from the relevant team.
We welcome all your comments and suggestions.
Tell us what you think about the Mornington Peninsula Shire services, our organisation, website or anything else that comes to mind.
Have your tried our Live Chat? During business hours, check for the 'live chat' icon to be connected directly with one of our customer service staff.
(03) 5950 1000 or 1300 850 600
Mornington Peninsula Shire Private Bag 1000, Rosebud, Victoria, 3939
Get in touch via email to Customer Service
Facebook, Twitter, Instagram, YouTube Channel
Open from 8.30am – 5pm Monday to Friday (excluding public holidays).
90 Besgrove Street, 3939
2 Queen Street, 3931
21 Marine Parade, 3915
1085 Frankston-Flinders Road, within Somerville Library, 3912
Further information about our customer service: Learn more about Customer Service at the Shire, including our service quality standards and what if things go wrong.
When you have an issue that is not a Council matter, there is further information from the Victoria Law Foundation on Neighbours the law and you.
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service.
Visit: National Relay Service
TTY/voice calls: 133 677 Speak and listen: 1300 555 727 SMS relay: 0423 677 767
Please be aware that CCTV cameras are in operation at a number of Shire buildings, including municipal offices, recreation centres and youth centres.
Mornington Peninsula Shire acknowledges and pays respect to the Boon Wurrung / Bunurong people, the traditional custodians of these lands and waters.