Frequently Asked Questions

What is Council's ABN?

Our Australian Business Number is: 53 159 890 143

Do you prefer to use local suppliers?

Our Procurement Policy states that we shall support business in the local community where possible.

I am a new supplier to Council; what do I need to do?

We have an established supplier database, suppliers can only be added to this database if successfully awarded work via a tender or quotation process.

We require certain information from you, including:

  • Business Name

  • Contact details

  • ABN number

  • Banking details

Why haven’t I been paid?

This may not have occurred due to one of the following reasons:

  • You do not have a Council purchase order number.

  • Our standard terms for payment are 30 days from the date of a valid invoice

  • You haven’t quoted the purchase order or contract reference number on your invoice.

  • Your company name does not match the ABN number on the invoice.

  • You may need to contact the Council officer who engaged you in the first place.

I did not receive a copy of my purchase order.

You need to contact the Council officer who engaged you in the first place.

Your contact details may have changed please contact us to check or update your details.

What is the tender process?

Step 1: Identify opportunity
Step 2: Develop the procurement plan
Step 3: Prepare tender documents
Step 4: Advertise tender
Step 5: Evaluate tender submissions
Step 6: Select successful supplier/s
Step 7: Approval
Step 8: Award the contract
Step 9: Manage the contract

How do we determine what goods and services or works go to tender?

Councils must undertake a public tender process if the provision of goods, services or building and construction works exceed $300,000 inc GST.

How are tenders evaluated?

Our tenders are evaluated by council officers who work in the area relevant to the tender. This allows those buying the goods or services to determine the outcome. We are committed to conducting all processes in a transparent manner. Having Council staff involved in the tender process ensures probity and good governance.