Pre-Application Service

To further enhance our customer service, The Planning Services Unit has a dedicated pre-lodgement meeting service to provide valuable pre-application advice with our pre- application planner Theresa Gwini.

The purpose of this service is to enable applicants to discuss their proposal in detail, gain advice, and have the opportunity to make any changes to their application prior to submission in line with Council’s requirements.

 Make an Appointment

Alternatively you can make an appointment by calling our Planning Services Team on 5950 1010 


Pre-Application Service in response to COVID-19

As part of the changes to protect our community and in response to the Coronavirus (COVID-19) pandemic, our Pre-Application Advice service will be carried out by Microsoft Teams until further notice.

Once you have booked a meeting the pre-application planner will send through a meeting invite with the Microsoft Teams link that will facilitate the meeting.

Depending on the device you are using, it is advisable to open the link prior to the meeting in the event the Microsoft Teams application may be required to be downloaded to access the meeting. 

All pre-application meetings will commence promptly at the scheduled time, please ensure you are ready to join the meeting otherwise your appointment may be cancelled and require rescheduling. 

When booking a meeting, please ensure that any plans or documentation are attached to the booking or sent through to prior to the meeting.


What to bring to your meeting

The following information will assist in gaining a better understanding of the proposal.

In the event that development plans and written documentation is not submitted prior to the meeting, this will limit the advice we can give you during the appointment.

  • Preliminary plans that show the proposed development and/or use, this may include a site plan and other relevant plans such as elevation plans, floor plans etc. 

  • A written submission detailing the proposal, this may include information such as how your proposal respects the site and the surrounding area and how the design considers the site constraints 



 Additional Research you can do prior to your meeting 


View the pre-application service informational video

Next steps

You can contact us if you have any follow-up questions or if you wish to submit revised plans for consideration before lodging your application.

Visit Planning Forms, Fees & Checklists to find out more information about planning, application fees and to obtain a copy of the application form.

Contact Planning Services Team 5950 1010