Pre-Application Service

To further enhance our customer service, the Planning Services team has a dedicated pre-application meeting service to provide valuable advice prior to the lodgement of an application.

*Important* This pre application service is to discuss the in depth requirements of a planning application, to enable the future applicant to discuss their proposal in detail and gain advice to make changes to their submission to satisfy council requirements.

This service is not for confirming if you need a planning permit - Please call the duty planner on 5950 1010 to ascertain whether or not you need a planning permit.

Before booking an online Pre-App meeting - Please ensure you have completed the following steps.

  1. Call our duty planner to check if you need a planning permit.
  2. If a planner has suggested you may need a permit, please book a pre app meeting to discuss your planning permit requirements below.

Book an appointment

Make a booking at the following link or alternatively you can make an appointment by calling our Planning Services team on 5950 1010.

Book an appointment 

When booking your appointment, please ensure to fill in all required information to assist with any research required prior to your meeting.

Please also ensure that any plans or documentation are uploaded prior to the meeting, this can be done via the confirmation email you will receive.  

In the event that development plans / relevant documentation are not submitted prior to the meeting, this may limit the advice provided in the appointment.

If you need to cancel or reschedule your meeting, this can also be done via a link in the confirmation email. 

Pre-Application Service in response to COVID-19

As part of the changes to protect our community and in response to the Coronavirus (COVID-19) pandemic, our pre-application service will be carried out by Microsoft Teams until further notice.

On booking an appointment, a confirmation email will be sent which will contain the Microsoft Teams link.

Depending on the device you are using, it is advisable to open the link prior to the meeting in the event the Microsoft Teams application may be required to be downloaded to access the meeting.

All pre-application meetings will commence promptly at the scheduled time, please ensure you are ready to join the meeting otherwise your appointment may be cancelled and require rescheduling.    




What to bring to your meeting

The following information will assist in gaining a better understanding of the proposal.

  • Preliminary plans that show the proposed development and/or use, this may include a site plan and other relevant plans such as elevation plans, floor plans etc. 
  • A written submission detailing the proposal, this may include information such as how your proposal respects the site and the surrounding area and how the design considers the site constraints.




Additional Research you can do prior to your meeting

Next steps

You can contact us if you have any follow-up questions or if you wish to submit revised plans for consideration before lodging your application.

Visit Planning Forms, Fees & Checklists to find out more information about planning, application fees and to obtain a copy of the application form.

Further Information 

For further information or assistance with the pre-application service please contact:

Planning Services Team - 5950 1010 or

Email -