To further enhance our customer service, the Planning Services team has a dedicated pre-application meeting service to provide valuable advice prior to the lodgement of an application.
The purpose of this service is to enable applicants to discuss their proposal in detail, gain advice, and have the opportunity to make any changes to their application prior to submission in line with Council’s requirements.
Book an appointment
Make a booking at the following link or alternatively you can make an appointment by calling our Planning Services team on 5950 1010.
Book an appointment
When booking your appointment, please ensure to fill in all required information to assist with any research required prior to your meeting.
Please also ensure that any plans or documentation are uploaded prior to the meeting, this can be done via the confirmation email you will receive.
In the event that development plans / relevant documentation are not submitted prior to the meeting, this may limit the advice provided in the appointment.
If you need to cancel or reschedule your meeting, this can also be done via a link in the confirmation email.
Pre-Application Service in response to COVID-19
As part of the changes to protect our community and in response to the Coronavirus (COVID-19) pandemic, our pre-application service will be carried out by Microsoft Teams until further notice.
On booking an appointment, a confirmation email will be sent which will contain the Microsoft Teams link.
Depending on the device you are using, it is advisable to open the link prior to the meeting in the event the Microsoft Teams application may be required to be downloaded to access the meeting.
All pre-application meetings will commence promptly at the scheduled time, please ensure you are ready to join the meeting otherwise your appointment may be cancelled and require rescheduling.
What to bring to your meeting
The following information will assist in gaining a better understanding of the proposal.
- Preliminary plans that show the proposed development and/or use, this may include a site plan and other relevant plans such as elevation plans, floor plans etc.
- A written submission detailing the proposal, this may include information such as how your proposal respects the site and the surrounding area and how the design considers the site constraints.
Additional Research you can do prior to your meeting
You can contact us if you have any follow-up questions or if you wish to submit revised plans for consideration before lodging your application.
Visit Planning Forms, Fees & Checklists to find out more information about planning, application fees and to obtain a copy of the application form.
For further information or assistance with the pre-application service please contact:
Planning Services Team - 5950 1010 or
Email - firstname.lastname@example.org