Accessibility
The Shire aims to make our information and services as accessible as possible.
Interpreter services
If you need the assistance of an interpreter, please phone 131 450.
The Translating and Interpreting Service (TIS National) is an interpreting service for people who do not speak English. They help non-English speakers to access services and information in Australia, through the following services:
National Relay Service
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service.
People who want to use the National Relay Service will need to register for the National Relay Service first.
TTY/voice calls: 133 677
Speak and listen: 1300 555 727
SMS relay: 0423 677 767
Website accessibility
We follow the WCAG 2.1 Guidelines to guide us.
Our current target is Level AA compliance.
Our online presence is designed to meet web content accessibility guidelines (WCAG) Level AA. Content is being updated to meet compliance over time.
Please note: The Shire's website contains some documents that are produced by other parties, such as planning applications. In some cases the Shire may not be able to secure this information in an accessible format. We will let you know if this is the case.
Our commitment to accessibility
We have committed in our Disability Inclusion Plan to provide information and services in a non-discriminatory, accessible manner. Learn more about Accessibility and Inclusion.
If any information or service provided by the Shire through mornpen.gov.au is inaccessible to you or you are experiencing problems accessing content for any reason, please contact us.
Please provide your contact information in case we need to contact you to clarify any details of your request.
Comments can also be sent in writing to the address below:
Mornington Peninsula Shire
Private Bag 1000,
Rosebud, Victoria, 3939
Email: customerservice@mornpen.vic.gov.au