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Report a problem

Have you seen something on our Peninsula we should know about?

Select a topic below and complete an online request form. We need one issue and one location for each submission.

You’ll receive a reference number relating to your request, please keep this to hand if contacting us. We'll respond to you within 12 working days with an update. You can also track the progress of your report online by entering its reference number in Track Request.

For urgent problems call 1300 850 600.

Report a stormwater drainage issue

Are you experiencing flooding, have a blocked Shire-owned drain? Report it here.

Report a road maintenance issue

If you have concerns about a Shire road surface, including potholes, tell us here.

Report a tree concern

Report a tree concern on public land.

Report a street lighting fault

Report issues and faults with street lighting.

Report dumped waste or rubbish

Report dumped waste or rubbish.

Report a litter or public street bin issue

Report an issue with litter or street bins.

For LOST, STOLEN or DAMAGED household bins, go to our Bins page.
For a MISSED bin collection, call 1300 850 600

Report a concern with a Shire building

Report a concern with a Shire building.

Report a concern with a short stay rental property

Report a concern with a short stay rental property.

Report a parking concern

Report parking concerns.

Report a sign concern

Report concerns with signs including graffiti, damage, removal, or request additional signs.

Report other concerns

Use this form to report all other concerns.

Abandoned trolleys

Found an abandoned trolley? Find out how to report them to the relevant owner of the trolley. Trolleys are usually collected within 24-72 hours depending on their next scheduled run.

When you request a service from Mornington Peninsula Shire, we collect your personal information that you provide so we can action your request, and get back to you if we need more details or to report the outcome to you. In some cases, we may pass your contact details onto a third party where they are the responsible authority to action your request.

We collect and use your personal information in accordance with the Privacy and Data Protection Act 2014 and the our Privacy Policy. You can access the personal information you have provided at any time by contacting our Freedom of Information Officer.