Rate payment options and information

Paying with BPAY - Telephone and Internet banking payments

Find the BPAY biller code (20537) and reference number located in the box next to the BPAY symbol on the front of your Rates Notice.

Log into your online banking, select Pay with BPAY, and enter the BPAY details, payment amount and payment date to make payment.

Pay your Rates Online by entering payment reference from your Instalment Notice

Online rate payments via Payble and follow the prompts.

Don't know your payment reference number?  Search using your property number below.

Present a rate notice intact at any Shire office (Mornington open 9am-4.30pm, Rosebud open 9am-4.30pm, or Hastings open 1pm-4.30pm). Monday to Friday (excluding public holidays).

Payments can be made by cash, cheque, EFTPOS, MasterCard or Visa. There is a surcharge when paying by card.

Make cheques payable to ‘Mornington Peninsula Shire’.

Post office

Pay at any Australia Post office. 

Paying with Post Billpay

Find the Post Billpay code (3653) and reference number located in the box next to the Australia Post symbol on the front of your Rates Notice, phone 13 18 16, to pay quickly and easily using credit card via an automated payment service. Accepted cards are Mastercard and VISA.

This payment option is available 24 hours a day, 7 days a week from most phones.

Regular payments

Making small, regular payments can help reduce penalty interest when rates are not paid in full by 30 June 2026; a formal payment plan is not necessary to make these payments.

Or you can set up a formal payment plan through Payble.

Financial hardship

Ratepayers experiencing financial hardship can complete our online application by clicking on the below link. We will review your application and be in touch to discuss.

Alternatively, you could contact our Debt Management Team on 5950 1080 to discuss your circumstances and an application form will be sent where applicable.  

Please be aware that financial hardship consideration is only available to owner occupiers, or to tenants who are responsible for the rates, where the property is their primary residence and who have the appropriate authority from the owner (there is an authority form).  

See: Financial hardship

If paying rates in full, the rates must be paid on or by 15 February 2026.

If paying by 4 instalments:

• First instalment on or before 30 September 2025
• Second instalment by 30 November 2025
• Third instalment by 28 February 2026
• Fourth instalment by 31 May 2026

Instalment reminders will be sent prior to the due date.

If the first instalment is not paid on or before 30 September 2025, the property automatically reverts to pay in full due on or before 15 February 2026.

Any payments received after 30 September will be considered as partial payments. No reminders for instalments will be sent out, and the remaining balance is required to be settled in full by 15 February 2026.

You can register to receive your rates notice by email. Learn more about electronic rates notices.

Annual Rates & Valuation Notices

Are posted and emailed out mid-August each year.

Instalment notices

The 1st instalment is paid on receipt of the Annual Rates Notice.

Then the 3 further instalment notices are sent 3 weeks prior to the instalment payment due date.

Change of address

If you have moved, please complete our online form by clicking on this link change of address.

Change of Name

Please complete our online form by clicking on this link change of name.

Once you hit the Submit button, the form is sent directly through to our Rate Changes Team who will update your property file/name record accordingly.