Street Lighting
Streetlights provide lighting for the safety of all road and footpath users, vehicles and pedestrians alike.
Reporting Street Lighting Faults
Public lighting (streetlights) assists in providing improved safety for road users and pedestrians. Maintenance of streetlights and electricity poles is managed by United Energy and faults can be reported at Report a streetlight fault - CitiPower and Powercor or 13 20 99.
Lighting in public places (i.e. reserves, jetties, boat ramps) are owned and maintained by the Shire. If you wish to report a fault or outage to lighting in a public place, or have any other queries about public lighting, please contact 1300 850 600 or email customerservice@mornpen.vic.gov.au.
Requests for a change in Street Lighting
Additional street lighting
Additional street lighting may be considered for locations that are potentially lacking adequate lighting, specifically at intersections, roundabouts, signalised crossing or traffic calming treatments (such as speed humps or chicanes). The Shire assesses requests for additional street lighting from a road safety perspective, ensuring lighting levels are appropriate for the associated road infrastructure. Whilst some footpaths are lit (usually in areas of high pedestrian volume areas), there are many unlit or minimally lit footpaths across the Shire. When assessing if additional streetlighting is required, our focus is on ensuring road infrastructure and pedestrian crossings are lit.
If you would like to request additional street lighting at a location, please contact the Shire’s Customer Service Team on 1300 850 600 or lodge a request using this link.
Streetlight spill
If you believe you require a Glare Shield to help reduce the lighting glare on your property, you can request a review for a Glare Shield. As these installations fall outside the standard scope of works, any associated costs, including supply, installation, and materials, are at the responsibility of the requesting customer. These requests are assessed on a case-by-case basis, and approval may depend on their impact on road safety.
Glare Shield requests are assessed by the Traffic and Transport Team, who work with United Energy to complete the installation of glare shields onto streetlights.
If you would like to request a glare shield, please contact the Shire’s Customer Service Team on 1300 850 600 or lodge a request using this link.
Please note that if you choose to proceed with a glare shield installation, the timeline to may take up to 6 months due to various factors, including the procurement of relevant infrastructure and the approval and installation by United Energy.
Updated: Feb 2026