Street Lighting Requests

Reporting Street Lighting Faults

All street lights within public roads are serviced by United Energy and its contractors.

If you wish to report a street light fault or outage in a public road, please contact United Energy using their faults hotline on 132 099 or on their Report a fault page.

Lighting in public places (i.e. reserves, jetties, boat ramps) are owned and maintained by the Shire.

If you wish to report a fault or outage to lighting in a public place, or have any other queries about public lighting, please contact 1300 850 600 or email customerservice@mornpen.vic.gov.au.

Requests for a change in Street Lighting

In some circumstances, additional lighting may be required for safety reasons due the spacing of poles, location of trees or other obstructions or for particular intersections where visibility may be of concern. If you believe additional lighting is required, you can make a request to the Shire and Road Safety officers will assess your request.

Alternatively, in some circumstances, less lighting may be something you want us to review, Shire officers assess individual cases, resolution may include redirecting the light or installing a shield to the front or rear of the light. These works are undertaken by Tenix at the cost of the person requesting the service.

Requests can be made by contacting our Customer Service on1300 850 600 or 5950 1000 or email customerservice@mornpen.vic.gov.au and include details of the precise location and circumstances.

 

 

 

Last update: Dec 2024