Emergency contacts, webpages and apps

Download the Vic Emergency app, or view their webpage

Learn how to create an account, create and modify watch zones that send you notifications when an event in your area happens. 

Having trouble with your tech? Get help through our libraries 1:1 tech support

Depending on where you live, the CFA or FRV will be responding to your emergency. 

To see which agency you fall under, search our maps. 

View online map

Need help with our maps? See here for guidance

Visit the CFA webpage Welcome to CFA | CFA  

Visit the FRV webpage Fire Rescue Victoria | Fire Rescue Victoria

PO Box 151, East Melbourne, VIC 8002

456 Albert Street, East Melbourne, VIC 3002

1300 367 617

For life-threatening emergencies call Triple Zero (000)

Visit the SES website Home | Victoria State Emergency Service

Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency.

For life-threatening emergencies call Triple Zero (000)

Visit the Ambulance Victoria website Ambulance Victoria Home - Ambulance Victoria

For life-threatening emergencies call Triple Zero (000)

South East Water (SEW) is the water retailer for the Mornington Peninsula Shire and also handle all mains sewerage. Contact them on 131 694

Melbourne Water own some waterways and assets on the peninsula and can be contacted on 131 722. 

United Energy supply power to the Mornington Peninsula Shire and can be contacted for general enquiries on 1300 131 689 or for faults and emergencies 132 099.

United Energy is not your energy retailer, who is responsible for sending your electricity bills. You will need to talk to contact them directly to discuss and billing or plan concerns. 

Many of our roads are managed by the Mornington Peninsula Shire, any concerns can be directed to our Customer Support team on 1300 850 600. All non-urgent issues can be logged online via Report a problem

VicRoads also manages our State Arterial, non-arterial State and Peninsula Link roads.  They can be contacted on 13 11 70.