Homelessness support services

Life is full of changes. Sometimes we’re in a position to help others, and at other times, we need to reach out for help ourselves—and that’s perfectly okay.

Fortunately, there’s a strong network of support to assist people from all walks of life with a variety of challenges.

You can find help close to home, whether you need food, groceries, or access to affordable clothing, appliances, and furniture.

If you’re facing a crisis, struggling to find housing, or dealing with financial or legal problems, there are services ready to support you. These resources are here to help you improve your situation and move forward.

If there are any immediate concerns for your safety or wellbeing, contact police or ambulance by calling 000.

Housing and homelessness services

The Salvation Army Homelessness: Peninsula

Frankston: 37 Ross Smith Ave (Weekdays, 9:30am-4:30pm) | 9784 5000

Rosebud: 17-19 Ninth Ave (Mon/Tues/Fri, 9:30am-4pm) | 5986 0000

Victorian Homelessness Line

Statewide after-hours housing help:

Operating 5:00pm-9:00pm (Mon-Fri) and 24/7 on weekends/public holidays | 1800 825 955

Homelessness support for older people

Housing for the Aged Action Group (HAAG) (Phone: 9654 7389)
HAAG provides a range of advice, support and referrals for people who are over 50 years. This includes advice about retirement housing.

Peninsula Health Homeless Outreach Program (Phone: 1300 655 781)
This program is also known as the Peninsula Health MI program. It provides support for eligible people to improve and maintain their health status and quality of life whilst they are homeless or living in insecure accommodation.

You are eligible if:

you are over 50 years (or if you are Aboriginal or Torres Strait Islander, over 45 years); and,
need support to understand and access aged care services; or, connect with other supports (e.g. health, housing services, social support).

Homelessness outreach programs

Southern Peninsula Community Support: Homeless Connections

This program aims to assist the rough sleeper population within a Street Based Assertive Outreach program to improve their housing and/or health and wellbeing.

Phone: 0492 965 823 (Mon-Fri outreach worker) or 5986 1285 (Mon & Wed at Main Centre)

Email: admin@spcsic.org

Web: spcsic.org/southern-peninsula-homeless-connections

Bolton Clarke: Homeless Persons Program

This program provides a primary healthcare response to people on the streets, in parks or living in rooming houses or low-cost accommodation. This includes outreach visits, nursing care and connection to other agencies that can assist with housing, meals, financial aid and the like.

Phone: 1300 221 122

Western Port Community Support: Housing & Homelessness Program

This program assists those who are either homeless or in acute housing crisis by providing support to secure and/or maintain stable and affordable housing.

Phone: 0407 528 537

Email: housing@wportcomsupport.org.au