H5N1 avian influenza (bird flu) has been detected in Victoria. If you see sick or dead birds on the Peninsula, avoid contact and record what you see. Report it online or via the Emergency Animal Disease Hotline on 1800 675 888.
Learn more or make a report to DEECA
Our Customer Strategy serves as our blueprint for putting you, our community, at the heart of everything we do.
The purpose of Our Customer Strategy is to:
The development of Our Customer Strategy was driven by extensive research and consultation, involving over 4,032 customers who interacted with the Shire, alongside a thorough review of our existing processes and systems.
This approach is designed to enhance how we serve you, ensuring we meet your expectations both now and in the future.