Community Satisfaction Survey

Published on 06 January 2026

In late January 2026, Metropolis Research will conduct the second bi-annual community survey on behalf of Mornington Peninsula Shire.

If you live in one of our more populated townships, one of our friendly team members may visit door-to-door. If you’re in a less populated or remote location, you may receive a phone call.

The survey will include questions about Shire services, helping us understand how we’re doing and where we can improve.

Here’s what to know:

• The survey will involve 400 interviews with a representative sample of residents.
• Your privacy is our priority—your details and responses will remain completely confidential.
• The survey will take around 15 minutes, running from 31 January to 22 February 2026.

What we won’t do:

We won’t email or text you. We also won’t ask for personal information such as:

• Your name
• ABN or tax details
• Home address
• Phone number
• Email address
• Credit/debit card or banking details.

Important details about door-knocking:

Metropolis Research team members will be easily recognisable with ID cards and branded shoulder bags. They will never ask to enter your home, use your toilet or request a drink.

For more information about the Community Satisfaction Survey or prior survey results, please visit: mornpen.vic.gov.au/communitysurvey

Your feedback is invaluable to us, and we’re looking forward to hearing from you! Thank you for helping us improve our services for the community.