Community Satisfaction Survey

Published on 06 January 2026

In late January 2026, Metropolis Research will conduct the second bi-annual community survey on behalf of Mornington Peninsula Shire.

If you live in one of our more populated townships, one of our friendly team members may visit door-to-door. If you’re in a less populated or remote location, you may receive a phone call.

The survey will include questions about Shire services, helping us understand how we’re doing and where we can improve.

Here’s what to know:

The survey will involve 400 interviews with a representative sample of residents.
Your privacy is our priority—your details and responses will remain completely confidential.
The survey will take around 15 minutes, running from 31 January to 22 February 2026.

What we won’t do:

We won’t email or text you. We also won’t ask for personal information such as:

Your name
ABN or tax details
Home address
Phone number
Email address
Credit/debit card or banking details.

Important details about door-knocking:

Metropolis Research team members will be easily recognisable with ID cards and branded shoulder bags. They will never ask to enter your home, use your toilet or request a drink.

For more information about the Community Satisfaction Survey or prior survey results, please visit: mornpen.vic.gov.au/communitysurvey

Your feedback is invaluable to us, and we’re looking forward to hearing from you! Thank you for helping us improve our services for the community.