All enquiries regarding information privacy can be directed to the Shire’s Privacy Officer by email firstname.lastname@example.org or telephone 5950 1225.
Making a Complaint
An individual may lodge a complaint with the Shire’s Privacy Officer regarding the handling of personal and health information by Mornington Peninsula Shire.
While you may lodge your complaint over the phone, it is preferable that your complaint is submitted in writing.
Written complaints can be emailed to email@example.com or mailed to the Privacy Officer, Mornington Peninsula Shire, Private Bag 1000 ROSEBUD VIC 3939.
Alternatively, the Privacy Officer can be contacted by telephone on 5950 1225 for assistance with lodging a complaint.
The complaint should include:
- how you believe your privacy has been breached;
- a brief explanation of the effect the breach has had;
- what you would like the Shire to do in response to your complaint.
The Privacy Officer will investigate the complaint and provide a written response within 20 working days.
Individuals may also lodge a complaint about a Shire act or practice that may compromise their privacy with
However, if you have not first made a complaint to the Shire, the Commissioners may decline to hear your complaint.
Accessing and Correcting your Information
Individuals may access their personal and health information held by the Shire and request corrections if necessary by contacting the Shire’s Freedom of Information Officer by email to firstname.lastname@example.org or by phone 5950 1207.