Community Satisfaction Survey

Published on 10 January 2025

On behalf of Mornington Peninsula Shire, Metropolis Research will be conducting our next quarterly community survey in late January.

If you live in a rural area, you may receive a phone call. If you're in a metropolitan area, one of our friendly team members may visit door-to-door. The survey will include questions about Shire services, helping us understand how we’re doing and where we can improve.

Here’s what to know:

The survey will involve 400 interviews with a representative sample of residents.
Your privacy is our priority—your details and responses will remain completely confidential.
The survey will take around 15 minutes, running from 25 January to 9 February 2025.

We won’t email or text you. We also won’t ask for personal information such as:

your name
ABN or tax details
home address
phone number
email address
credit/debit card or banking details.

Important details about door-knocking:

Metropolis Research team members will be easily recognisable with ID cards and branded shoulder bags. They will never ask to enter your home, use your toilet or request a drink.

For more information about the Community Satisfaction Survey or prior survey results, please visit: mornpen.vic.gov.au/communitysurvey

Your feedback is invaluable to us, and we’re looking forward to hearing from you! Thank you for helping us improve our services for the community.