Library book delivery services survey

Published on 08 February 2021


Mornington Peninsula Shire is reviewing our library book delivery services and is seeking your input to help us shape the future of book delivery in our community.
Due to COVID restrictions, the mobile library has not been in use since March 2020. Instead, we have put in place a new ‘click and deliver’ service allowing library users to either call or go online to choose a large variety of items to be hand-delivered to their door, free of charge.
It’s been extremely popular and within the first three weeks of its introduction, 1,729 homes received deliveries across our Peninsula. Our ‘click and deliver’ service is more economical using just a Shire fleet vehicle to make deliveries compared to our mobile bus which has higher running and maintenance costs.
We’ve received exceptional feedback on this convenient service prompting us to take a fresh look on how we can best deliver library services to our residents.
We’d like to get your thoughts about the ‘click and deliver’ and mobile library services to find out which suits our community needs better.
We aim to deliver a library service that suits our community needs and is accessible, economical and sustainable for the future.
Quote attributable to Mayor Councillor Despi O’Connor:

“The results of this survey will help us understand community feeling about our library book delivery services. We hope you can help us shape the future of our library services for our Peninsula.”
How to provide your feedback
Our community consultation is currently open and closes on Monday 1 March 2021. 

Visit: to have your say.
Hard copy surveys are available from all Mornington Peninsula Library branches or can be posted upon request, by phoning Shire Customer Service on 1300 850 600.

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