Community Satisfaction Survey

Published on 21 January 2019

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Mornington Peninsula Shire would like to inform residents that from the Thursday 31 January, for the period of up to three weeks, your household may receive a call from an independent market research agency, National Field Services who have been commissioned to conduct a Community Satisfaction Survey on behalf of Council.  

Similar surveys will be undertaken across Victorian councils in the coming months. The survey has been designed to assess the performance of the Shire across a range of measures to identify ways to provide improvement or more effective service delivery to residents.

The survey will involve around 400 interviews conducted among a representative sample of residents.

We appreciate you taking the time to assist us with your valuable feedback.

Please be assured your details and individual responses are confidential. Only the overall results are shared with Mornington Peninsula Shire.