Information for health businesses

1. Overview

Guidelines for Hairdressers, Barbers and Personal Health Care Businesses during COVID-19 Restrictions

To support the hair and beauty industry, the State Government have developed the following guidelines and resources:

Beauty and Personal Care Facility Guidelines for Coronavirus (COVID-19) 

Frequently Asked Questions 

Resources for Beauty and Personal Care Businesses

Current Restrictions for Beauty and Personal Care Businesses 

Hairdressing and barber shops are required to keep records of the first name and contact phone number of each visitor who has attended the premises (staff, patrons, maintenance and delivery workers).  Records should be kept for 28 days to assist with contact tracing should it be required.

  • Currently Hairdresser and barbers can operate and trade during the COVID -19 restrictions and the following guidelines are to be implemented. Ensure 1 person for every 4 square meters of space. 
  • Hairdressers although low risk will need to implement social distancing and strict cleaning in-between clients and use only freshly cleaned and disinfected equipment and tools for each client. 
  • Ensure there is 1.5 metres between all cutting stations and chairs. Use every second hair station, wash station etc. Place chairs minimum1.5 meters apart. 
  • Start with clean work /cutting and dye mixing station and thoroughly clean interior and exterior of equipment trolleys remove all hair from brushes, combs, scissors, clipper ends, hair clips, pins and other equipment. Immerse and wash in warm soapy water, rinse and apply isopropyl alcohol and allow to air dry. Thoroughly wipe over non immersible equipment with 60 % isopropyl alcohol or 70% ethyl alcohol after each use 
  • Do not use neck brushes to remove hair, instead a hair dryer can be used to blow hair of client’s neckline.   
  • If possible, dedicate a separate hair wash station for hand washing only. Supply with liquid soap and disposable paper towel. 
  • Ensure plenty of clean fresh linen and towels are available. Provide a lidded laundry basked to place all used linen and towels.Do not shake any linen and towels. Launder in hot water setting and air dry or dry on hottest dryer setting. 
  • Ask clients to wash their hands prior to sitting down, alternatively 60% alcohol sanitiser can be offered. 
  • Provide freshly laundered wrap for each client. Launder in hot water setting and air dry or dry on hottest dryer setting. 
  • Clean all contact & touch surfaces after each client including chair. Remove all linen and wrap to lidded laundry basket. Use disposable wipes /chux and discard to rubbish. 
  • Clean all hair /cutting stations including chairs after each client. 
  • Purchase supplies to help limit infection, for example alcohol sanitisers and soap. 
  • Provide and promote sanitisers for use on entering. 
  • Increase environmental cleaning of floors, walls and other surfaces
  • Open windows, enhance airflow, adjust air conditioning
  • Promote preventive actions amongst your staff - lead by example. 
  • Plan for increased levels of staff absences, actively encourage sick employees to stay home and send ill staff home.

2. Barbers Specific Information

Barbering services may include beard trimming and face shaving.  

Face shaving or head shaving during Covid-19 is not recommended due to the risk of nicking or cutting the skin and reuse of shaving brushes.

All information and procedures above apply to Barber services. Consider the use of face shield and gloves to protect staff and clients.

3. Personal Health Care Premises

The Victorian Government has announced that from 1st June 2020 some businesses providing personal care services can now open. This includes:

  • beauty therapy, spray-tanning, waxing and nail salons
  • spa and massage services providing relaxation massages as distinct from therapeutic or remedial massage (which have remained open)
  • tattoo and piercing services

Up to 20 customers are allowed on one premises at any one time and the business will be required to take the first name and contact phone number of each customer or visitor to the premises. 

4. Further information

 For further information please see the Public Health & Wellbeing Act